Introduction: Overview of " From The Farm " and its mission to connect local consumers directly with local food producers.
Scope of From The Farm Services: Define the services your platform provides, including the distinction between the platform and the food sellers.
Eligibility, Using the From The Farm Platform, Member Verification: Details on age requirements, account verification, responsibilities for account accuracy, and the nature of seller verifications.
Content: Terms regarding the content produced by users, including reviews, product descriptions, and any other user-generated content. Details about who owns this content, and the rights the platform has to use or share it.
Booking and Financial Terms for Consumers: Order placement, payment terms, cancellations, refunds, and any other financial details relevant to consumers.
Booking and Financial Terms for Farms/Food Sellers: Details on listing products, setting prices, receiving payments, order fulfillment, and other financial terms pertinent to sellers.
Reviews, Feedback, and Content Guidelines: Policies on providing feedback, leaving reviews, moderation of reviews, and any potential consequences of violating these guidelines.
Seller Verification and Conduct: Details on the seller verification program, expected behavior and conduct, and potential consequences for violation.
Rights and Obligations of From The Farm: An overview of the platform's rights regarding user content, data, and service provision.
Prohibited Activities: List of actions and behaviors prohibited on the platform, including false advertising, misrepresentation, or any form of deceit or fraud.
Term, Termination, Suspension, and other Measures: Conditions under which accounts might be suspended or terminated and the process of dispute resolution.
Liabilities: Limitations on From The Farm's liability related to disputes between buyers and sellers, product quality, delivery issues, etc.
Indemnification: Terms under which users might need to defend or indemnify From The Farm against legal claims or disputes.
Feedback and Reporting Misconduct: Encouraging users to provide feedback and report any misconduct or issues they encounter.
Dispute Resolution and Arbitration Agreement: Methods for resolving disputes, potentially including arbitration or mediation.
Governing Law and Jurisdiction: Legal jurisdiction governing the terms.
General Provisions: Other essential details, including potential changes to terms, and how they will be communicated.
Payment and Commission Structure
Payment Processing
All customer payments are processed securely via Stripe. Stripe will hold the payment amount for a period of 7 days to ensure secure processing and fraud prevention.
Transaction Fees
For every transaction, a fee is applicable to Stripe as per their standard charges (2.9% of the transaction amount + $0.30). For transactions above $10, the Stripe fee will be covered by the admin from the commission.
Commission Fees
Our platform charges a commission fee for facilitating transactions within the marketplace. The exact percentage is variable and subject to change based on operational costs and market conditions. This fee structure is designed to maintain the quality and sustainability of our service.
Admin Payouts
Our platform charges a commission fee for facilitating transactions wAdmin payouts to farmers will be conducted on a weekly basis, disbursing the previous week's sales payout.
Payout Types
Farmers can receive payouts on a scheduled basis. If a payout request is made, the Stripe fee for that transaction will be deducted from the farmer's payout amount.
Equity and Fairness
Our platform commits to equity and fairness for both producers and consumers, ensuring that the terms of service for payments and commissions are transparent and equitable.